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Vistara (formerly Tata-SIA) News -- Part 1
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jbalonso777
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PostPosted: Tue Aug 12, 2014 12:14 pm    Post subject: Reply with quote

747-237 wrote:

Smile Let's hope they don't figure on this list someday !

'Slender Man Made Me Do It': 10 Crimes Inspired by Pop Culture

Oh hell no! Laughing
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PostPosted: Tue Aug 12, 2014 6:50 pm    Post subject: Reply with quote

747-237 wrote:
indopaki wrote:
The logo looks very Middle Eastern


Agree - looks like a version of the Star of David. I'm sure the way India is cozying up to Israel, the Jews will be thrilled.

jbalonso777 wrote:
Hmm, I wonder why UK selected Slender Man as the 'mannequin' to show off the FA dress design? Razz


Smile Let's hope they don't figure on this list someday !

'Slender Man Made Me Do It': 10 Crimes Inspired by Pop Culture


Really I think it looks like something Buddhist or a design on a rangoli. While geometric shapes are normally associated with the ME and Islam, both hinduism and Buddhism use geometric shapes in their art. Given how they went with a sanskrit name, I would bet the shape has a strong indian connection (but hey seeming more international is also a good thing). Btw I sort of love how the name works both in english and sanskrit. Vistara sounds like something based on VISTA so easy for English & Romance languages to connect to. Garuda is my all time favorite Indian / hinduism inspired name but I had to look it up to discover who Garuda was (so sure the name is lost to most of the world).

Oh and what will they name their planes. Agreed that #1 should be JRD Tata but after that how about ancient indian cites (to go wight he sanskrit theme). Given an explanation of the importance of the city on plane monitors as people board. What ever it is I hope its classy and different
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sri_bom
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PostPosted: Tue Aug 12, 2014 7:19 pm    Post subject: Reply with quote

Vistara: 'We have done in-depth research to gain consumer insights'
News
12-Aug-2014 10:56 AM
Vistara CEO Phee Teik Yeoh said the carrier has conducted research into the requirements of the Indian consumer, stating: "We have done in-depth research to gain consumer insights. The study revealed three things. One, the moment a passenger checks in, he gives up control. He becomes dependent on us for reaching his meeting on time. So, punctuality is a given for us, it is hygiene. Second, we saw customers experience anxiety when they travel. Third, due to the 'massification' of travel in India, a traveller ends up losing his individuality. We aim to bring back personalisation of services. The general perception among our respondents was that they want to be treated as an individual, not only a seat number" (Business Standard, 12-Aug-2014).
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ssbmat
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PostPosted: Tue Aug 12, 2014 10:24 pm    Post subject: Reply with quote

So before disembarking at the end of every flight, the FA will greet pax with.."Vistara ke vistaar mein apke bahumulya yogdaan ke liye dhanyavad!!

Razz
"
Person A to Person B..all flights are full- I think I''ll try "Vistara" airlines ??!!

Weird name..sounds more at home (ironically) in Indonesia- they already have a "Merpati Nusantara"..

On a lighter note- being a Tata company, perhaps they came up a barrier to naming it as anything with their beloved "Indi" prefix..since Indigo is already there.

So they chose the next best linkage "Vista" from Indica Vista..thats the joke one fellow in the office made today.
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ssbmat
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PostPosted: Tue Aug 12, 2014 10:30 pm    Post subject: Reply with quote

sri_bom wrote:
Vistara: 'We have done in-depth research to gain consumer insights'
News
12-Aug-2014 10:56 AM
Vistara CEO Phee Teik Yeoh said the carrier has conducted research into the requirements of the Indian consumer, stating: "We have done in-depth research to gain consumer insights. The study revealed three things. One, the moment a passenger checks in, he gives up control. He becomes dependent on us for reaching his meeting on time. So, punctuality is a given for us, it is hygiene. Second, we saw customers experience anxiety when they travel. Third, due to the 'massification' of travel in India, a traveller ends up losing his individuality. We aim to bring back personalisation of services. The general perception among our respondents was that they want to be treated as an individual, not only a seat number" (Business Standard, 12-Aug-2014).


Tall talk. Heard all this before during the launch of KFA.

So what now-Is he saying (for instance) that the FA will greet 160 passengers by name during the flight ?? On a typical Indian sector of 90 minutes, there is only so much you can really do in terms of service.

At the end of the day, all passengers care is on time performance and cheap fares. Most of them dont even bat an eyelid when the FA passes by with any "service" item..
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jasepl
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PostPosted: Tue Aug 12, 2014 11:29 pm    Post subject: Reply with quote

I do love the name. Sounds good and works on so many levels. At least we will have one Indian airline with a half decent, imaginative name. I just hope they don't prefix or suffix it with airways or airline or air.


That said, that livery is very underwhelming. I am not a fan, at least not based on the images we've seen so far.


But that's nothing compared to the uniforms....



Oh Ratan... What have you done?

That left dude's jacket - besides being hideously ugly - looks like they ran out of cloth and now it's just covering half his crotch (cover it up or show it all off). And his collar that's not really a collar just doesn't work. The peek-a-boo white patch just makes it worse.

As for the three ladies, were they just plucked out of the corner Thai massage place and brought directly to the event? Ghastly.

Whatever look they were going for, they missed by a thousand miles.

AI's ladies looked much more professional and put together in their sarees for the Star photo.
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justbala
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PostPosted: Tue Aug 12, 2014 11:59 pm    Post subject: Reply with quote

For a change I do agree with jasepl. That uniform is a big let down.
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The_Goat
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PostPosted: Wed Aug 13, 2014 12:21 am    Post subject: Reply with quote

justbala wrote:
For a change I do agree with jasepl. That uniform is a big let down.


I believe that is the Tata credo - down to earth, functional, efficient and not too much bling bling. Just look at the Tata Indica - a tough, efficient, reliable but rather unglamorous car.

I'd rather have this than fancy uniforms, designer crockery and other razzmatazz, all being delivered by a bunch of clueless and badly trained Barbies and Kens.
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PostPosted: Wed Aug 13, 2014 1:28 am    Post subject: Reply with quote

The_Goat wrote:
justbala wrote:
For a change I do agree with jasepl. That uniform is a big let down.


I believe that is the Tata credo - down to earth, functional, efficient and not too much bling bling. Just look at the Tata Indica - a tough, efficient, reliable but rather unglamorous car.

I'd rather have this than fancy uniforms, designer crockery and other razzmatazz, all being delivered by a bunch of clueless and badly trained Barbies and Kens.


Thats no excuse for a shoddy job. There aint a rule that says good uniform mean bad service or vice-versa.
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The_Goat
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PostPosted: Wed Aug 13, 2014 1:37 am    Post subject: Reply with quote

justbala wrote:


There aint a rule that says good uniform mean bad service or vice-versa.



No there ain't. It is all a question on what one is prioritising on.

The Tatas seem to believe that running a clean, efficient service to good standards is better than putting in all the showbiz and compromising on service aspects.

And it is not like the Tatas don't know what glamour is all about. Just look at the Taj Mahal Palace or any of their other hotels.

It is just that since the costs are a lot higher in running an airline, some corners need to be be cut. They seem to have chosen to cut out the glam factor and emphasise more on good service , which is the right thing to do.

Of course, the ideal thing to do is to put in all the bling bling in addition to providing superlative service. But Vistara is not Emirates and India ain't a Dubai.
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Jaysit
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PostPosted: Wed Aug 13, 2014 2:04 am    Post subject: Reply with quote

I guess it's all pretty subjective.

I like the female FA's uniforms. They're pretty sharp (although I could do without the faux dupatta collar), but it could be that Vistara has professional models in that picture instead of real FAs. I suspect it may not look quite as good on a dumpier woman.

The male FA's uniforms look like something a 60 year old Dev Anand would have worn in the 1970s while singing and romancing 20-year old Tina Munim in one his laughable Navketan films productions.
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PostPosted: Wed Aug 13, 2014 2:10 am    Post subject: Reply with quote

The_Goat wrote:
But Vistara is not Emirates and India ain't a Dubai.


Again a lame excuse. You dont need to get in the Versaces and Dolce Gabbanas of the world to design a uniform.The current one looks something that a fresh apprentice would create on Day 1 of his job.

It has nothing to do with glamour or cost. The guy at the extreme left looks like an overgrown child wearing a costume and the girls in the full length pants look straight out of a massage parlour. The only saving grace in the entire pic is the lady in the skirt. That outfit looks professional.
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sammyk
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PostPosted: Wed Aug 13, 2014 2:58 am    Post subject: Reply with quote

Wow, didn't realize we had so many fashion experts/critics and those so familiar with Thai massage parlors. Very Happy
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iah87
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PostPosted: Wed Aug 13, 2014 6:03 am    Post subject: Reply with quote

ssbmat wrote:
sri_bom wrote:
Vistara: 'We have done in-depth research to gain consumer insights'
News
12-Aug-2014 10:56 AM
Vistara CEO Phee Teik Yeoh said the carrier has conducted research into the requirements of the Indian consumer, stating: "We have done in-depth research to gain consumer insights. The study revealed three things. One, the moment a passenger checks in, he gives up control. He becomes dependent on us for reaching his meeting on time. So, punctuality is a given for us, it is hygiene. Second, we saw customers experience anxiety when they travel. Third, due to the 'massification' of travel in India, a traveller ends up losing his individuality. We aim to bring back personalisation of services. The general perception among our respondents was that they want to be treated as an individual, not only a seat number" (Business Standard, 12-Aug-2014).


Tall talk. Heard all this before during the launch of KFA.

So what now-Is he saying (for instance) that the FA will greet 160 passengers by name during the flight ?? On a typical Indian sector of 90 minutes, there is only so much you can really do in terms of service.

At the end of the day, all passengers care is on time performance and cheap fares. Most of them dont even bat an eyelid when the FA passes by with any "service" item..


Completely agree with you. May be they can thank the passengers without naming them, as they leave, that's about it. But the bottom line is the Indian passenger (or any other passenger) is not willing to pay the higher price for a relatively short flights and does not care about the all the extras. India has proved that , so far, even having a frequent flyer program or free meals, is not good enough to lure flyers.

Vistara may break this mold if they have a good FF program with decent chance of upgrades and a good international alliance network.
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ssbmat
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PostPosted: Wed Aug 13, 2014 8:28 am    Post subject: Reply with quote

sammyk wrote:
Wow, didn't realize we had so many fashion experts/critics and those so familiar with Thai massage parlors. Very Happy

You will be surprised that many regular Joes can have a surprisingly high sartorial quotient.
Joes not Janes, mind you.. Wink

I completely agree with the dress code comments..
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ssbmat
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PostPosted: Wed Aug 13, 2014 8:37 am    Post subject: Reply with quote

The_Goat wrote:
justbala wrote:


There aint a rule that says good uniform mean bad service or vice-versa.



No there ain't. It is all a question on what one is prioritising on.

The Tatas seem to believe that running a clean, efficient service to good standards is better than putting in all the showbiz and compromising on service aspects.


A little OTT, but I wouldnt put too much credit to Tatas in matters of customer service. It is most definitely, highly inconsistent across various industrial sectors. Hospitality is perhaps an exception. But in the automobile and particularly in Telecom- it is downright trash.
I just hope that aviation being his beloved field, the Chairman Emeritus will weigh in on crucial service aspects without going overboard aka Kingfisher or under-whelm aka Jet Airways.
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bpbindaas
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PostPosted: Wed Aug 13, 2014 8:37 am    Post subject: Reply with quote

justbala wrote:
The_Goat wrote:
But Vistara is not Emirates and India ain't a Dubai.


Again a lame excuse. You dont need to get in the Versaces and Dolce Gabbanas of the world to design a uniform.The current one looks something that a fresh apprentice would create on Day 1 of his job.

It has nothing to do with glamour or cost. The guy at the extreme left looks like an overgrown child wearing a costume and the girls in the full length pants look straight out of a massage parlour. The only saving grace in the entire pic is the lady in the skirt. That outfit looks professional.


Agree... the lady in the skirt is the only elegant outfit. The guy's suit (or whatever it is) is ghastly.
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PostPosted: Wed Aug 13, 2014 11:53 am    Post subject: Reply with quote

I think I'm the only one who's not a fan of the livery, the name or the uniforms - all of it.

On a sidenote, India increasingly seems to be 320 territory these days (UK, AI, 6E, I5) versus 737s (SG, 9W). Not counting S2 or IX.
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PostPosted: Wed Aug 13, 2014 2:06 pm    Post subject: Reply with quote

Vistara to work towards international connectivity to Singapore Airlines
News
13-Aug-2014 10:26 AM
Vistara CEO Phee Teik Yeoh said the airline would work towards international connectivity to Singapore Airlines' network out of India (Economic Times, 12-Aug-2014). He said, "I was talking about partnerships and Tatas and Singapore are natural partners. And we are working towards this goal". He also said the potential possibility of Vistara joining the Star Alliance will be considered at the right time, as the current focus is on launching operations in the country. He also said, "Today, we will not rule out possibilities of partnership with AirAsia India or any other airline. Each case will be analysed and evaluated on the basis of its merit and I do want to comment on it at this stage".
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ssbmat
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PostPosted: Wed Aug 13, 2014 10:27 pm    Post subject: Reply with quote

Spiderguy252 wrote:
I think I'm the only one who's not a fan of the livery, the name or the uniforms - all of it.

On a sidenote, India increasingly seems to be 320 territory these days (UK, AI, 6E, I5) versus 737s (SG, 9W). Not counting S2 or IX.

Add G8 to that.Makes sense now that American top brass are making the rounds. I am sure there will be some move afoot for AI/9W to take additional Nightmares.
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HAWK21M
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PostPosted: Mon Aug 18, 2014 5:43 pm    Post subject: Reply with quote

Looks like the A320 is taking away the B737 from the Indian market,Most pax preffer the former.
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PNQIAD
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PostPosted: Mon Aug 18, 2014 6:36 pm    Post subject: Reply with quote

HAWK21M wrote:
Looks like the A320 is taking away the B737 from the Indian market,Most pax preffer the former.


Can most pax even tell the difference? Smile
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ssbmat
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PostPosted: Tue Aug 19, 2014 8:37 pm    Post subject: Reply with quote

Quote:

HAWK21M wrote:
Looks like the A320 is taking away the B737 from the Indian market,Most pax preffer the former.


Can most pax even tell the difference? Smile

Totally agree. For 90% people, a plane is just a "flight" so I get to hear gems such as- an Air India "flight" to Birmingham- read Dreamliner, is more comfortable than an Emirates "flight" to Birmingham- read Triple-7

Or another widely travelled colleague hotly contested that the A380 has 4-6-4 or some such weird config in Y class.

I love my sister's attitude in this respect .In her opinion, as long as there is a comfortable seat under your bum that flies at 900kph, she does'nt care which plane it is, she can just sleep !! And she has probably flown a huge variety of planes, including the A380 when it was "spanking new" in commercial service.. Rolling Eyes
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747-237
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PostPosted: Tue Aug 19, 2014 8:47 pm    Post subject: Reply with quote

ssbmat wrote:
Totally agree. For 90% people, a plane is just a "flight" so I get to hear gems such as- an Air India "flight" to Birmingham- read Dreamliner, is more comfortable than an Emirates "flight" to Birmingham- read Triple-7


Indeed. One of the most common Indian faux pas is using the words "flight", "airline" & "aircraft" interchangeably.
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PostPosted: Thu Aug 21, 2014 3:48 pm    Post subject: Reply with quote

PNQIAD wrote:
HAWK21M wrote:
Looks like the A320 is taking away the B737 from the Indian market,Most pax preffer the former.


Can most pax even tell the difference? Smile


Not until they notice the uncomfortableness and enquire Wink
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Spiderguy252
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PostPosted: Thu Aug 21, 2014 5:06 pm    Post subject: Reply with quote

HAWK21M wrote:
PNQIAD wrote:
HAWK21M wrote:
Looks like the A320 is taking away the B737 from the Indian market,Most pax preffer the former.


Can most pax even tell the difference? Smile


Not until the notice the uncomfortableness and enquire Wink


A well thought out comeback. Twisted Evil
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PNQIAD
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PostPosted: Thu Aug 21, 2014 6:44 pm    Post subject: Reply with quote

As usual MEL uses very few words but has big impact Smile
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HAWK21M
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PostPosted: Mon Aug 25, 2014 3:30 pm    Post subject: Reply with quote

Getting smarter with replies I guess....... Wink

On a serious note....with spice and 9w going down......Boeing needs to sell the -NG well to get back......AI express seem tobe expanding though.
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PostPosted: Mon Aug 25, 2014 10:03 pm    Post subject: Reply with quote

HAWK21M wrote:
PNQIAD wrote:
HAWK21M wrote:
Looks like the A320 is taking away the B737 from the Indian market,Most pax preffer the former.


Can most pax even tell the difference? Smile


Not until they notice the uncomfortableness and enquire Wink


The only reason why more Indian operators are going for the A320 is due to the ready availability of a large number of trained and job searching engineers/technicians and pilots from defunct carriers like Kingfisher.

Of course , I5 has chosen the A320 for obvious reasons - their parent company operates the same aircraft.

I don't think there is much difference in the operating economy side of things, and there most certainly isn't much difference in the comfort level.
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PostPosted: Fri Aug 29, 2014 12:17 am    Post subject: Reply with quote

[quote="The_Goat"]
HAWK21M wrote:
PNQIAD wrote:
HAWK21M wrote:
Looks like the A320 is taking away the B737 from the Indian market,Most pax preffer the former.


Can most pax even tell the difference? Smile




I don't think there is much difference in the operating economy side of things, and there most certainly isn't much difference in the comfort level.


Airbus initial costs are less and spare cost more vis-a-vis Boeing whose Initial costs are higher and spares cost lower.......heard through folks not very sure though.
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747-237
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PostPosted: Sun Aug 31, 2014 12:38 am    Post subject: Reply with quote

UK's website is now up and "running" at : http://www.airvistara.com/travel/fly/home
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PostPosted: Sun Aug 31, 2014 3:25 pm    Post subject: Reply with quote

The website carreers link shows pilot/cabincrew.....I would think Quality control would be first then Pilot/cabin crew and maintenance personnell.
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PostPosted: Sun Aug 31, 2014 6:10 pm    Post subject: Reply with quote

I know the livery, designs etc have been discussed before but once again - could they not have had a better design on their tail? Looks like something scribbled by a 2-year old
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PostPosted: Mon Sep 01, 2014 4:36 pm    Post subject: Reply with quote

luvleen wrote:
I know the livery, designs etc have been discussed before but once again - could they not have had a better design on their tail? Looks like something scribbled by a 2-year old


As far as I'm concerned, they've ripped off the logo from the KTV series of television stations in Kuwait.


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PostPosted: Tue Sep 02, 2014 1:50 am    Post subject: Reply with quote

Vistara is likely to offer 148 seats in a three-class configuration in its Airbus A320s, industry sources said.

While the airline management remains tight-lipped about its plans, sources have said it is likely to offer 148 seats per flight - 16 business class, 36 premium economy, and 96 economy class seats.



http://www.business-standard.com/article/companies/vistara-may-take-off-with-148-seater-airbus-a320s-114090100951_1.html
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PostPosted: Tue Sep 02, 2014 10:10 am    Post subject: Reply with quote

ssbmat wrote:
...But in the automobile and particularly in Telecom- it is downright trash.
Personal experience suggests otherwise, since I truddle the highway in a Tata Indica Vista, and the information highway with a Tata PhotonPlus. I've got some great service from both.
Cheers, Sumantra.
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PostPosted: Tue Sep 02, 2014 7:09 pm    Post subject: Reply with quote

Wow 16 business class seats for domestic when you have perm econ just seems a lot. Maybe have this config for international connectors (latter) from markets that have premium demand. Otherwise I think they should follow Euro airlines like air france with middle seat free business class (with num of seats changeable), perm econ that has extra legroom but no middle seat free and then econ. BOM-DEL, DEL-BLR and BOM-BLR can have real regional business class for all the flights (add any other routes that see strong REAL J class demand). Also having flown the lie flat AA seats on their A320, I think vistara should have some narrow bodies with lie flat business, then perm econ and then econ. This way all international flights out of BOM and DEL can have a good business class (even if fewer seats like Cool with perm econ targeting the richer indians that don't want coach but won;t pay real business class fares. At least SIN, BKK and DXB should have lie flat (given strong demand and competition with foreign airlines). This way they can have high frequency without having to deploy a jumbo (and I know they are only launching domestic now)
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PostPosted: Wed Sep 03, 2014 1:47 pm    Post subject: Reply with quote

Caliguy wrote:
Otherwise I think they should follow Euro airlines like air france with middle seat free business class (with num of seats changeable), perm econ that has extra legroom but no middle seat free and then econ.
.....I think vistara should have some narrow bodies with lie flat business, then perm econ and then econ. This way all international flights out of BOM and DEL can have a good business class (even if fewer seats like Cool with perm econ targeting the richer indians that don't want coach but won;t pay real business class fares.

The number of J/Y+ did grab my attention

Talking about a lie flat J product for domestic is a bit much. May work for a 6 hour flight but not a 1.5/2.5 hop.
A J product is expected, I would guess standard 2/2.
Premium economy I would guess 3/3 with a bit more legroom and few sprinkles like priority check in, more food Smile miles or something.

Leaving the middle seat free as a business class product is a terrible idea, might as well fly 6E or SG Confused
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Spiderguy252
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PostPosted: Wed Sep 03, 2014 2:03 pm    Post subject: Reply with quote

You just need a Y+ and a Y for domestic flying, nothing more.

Lie-flat J and 42 in total in both J and Y+ will inevitably translate into half-empty planes with a correspondingly overpriced Y, while the competition in 6E and SG with an all-Y config will be laughing all the way to the bank while they shuttle about on their 45m to 1h hops between BOM/HYD/BLR/MAA/wherever, where folks are perfectly fine spending their time and dime on Y.

India is simply not large enough a county to advocate luxury in domestic class flying - the sectors are too short.

If anything, this rings a bell with Kingfisher's antics, and we all know how that worked out for them.
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Caliguy
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PostPosted: Wed Sep 03, 2014 10:31 pm    Post subject: Reply with quote

Sorry was only advocating lie flat A320s for BOM/DEL to BKK, SIN and DXB. Could also run it on an international connector (assuming they have a hub to feed to pax can get international J all the way through). understood it would only work in a few cities. But regional is where they need the lie flat. If an indian carrier ever developed a real regional hub in say DEL, they have to give proper J seats to the larger catchment area where connections would go - DAC, KTM, Yangoon, SIN, BKK, KUL, Jakarta etc. Indian carriers will need to do these flights with narrow bodies at first. Hence the lie flat suggests (very few seats of Cool. And a nice prem Y to give indian pax something reasonable to buy
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