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karatecatman · Guest

http://tinyurl.com/yw4wkb
Jet loses key senior staff, denies attrition is a problem

Quotes:
"About 370 staff have resigned from the airport services division and 270 cabin crew have quit in the ten month period from April'06 to Janu-ary this year,'' said an insider. Attrition rates are about 30% in these departments, as airlines such as Indigo, SpiceJet and Kingfisher have picked up several people from Jet.

One of the reasons for people leaving at senior levels is the complaint that expat consultants virtually run the airline.

As the reliability of the low cost airlines has improved, the at-tractive fares being offered by the LCCs are being snapped up by Jet's traditional customer base of corporate groups.

stuchil · Member Joined: 02 Jan 2007 Posts: 12

be a shame to see Jet lose its vision if these key people are going.

Boeing7xx · Member Joined: 23 Dec 2006 Posts: 477 Location: WSSS

Why am i not surprised... The fact that they pay the A330 guys the same as the 737 (with the rider "Oh ur getting wide body experience") and the fact that they have no pilot development policies why would anyone want to be there except for the fact that they are the only credible 737 operator (apart from SpiceJet) in India.

HAWK21M · Posted: Thu Mar 22, 2007 12:06 pm Post subject:

Currently due Demand.Salaries alongwith Airline reputation will determine the Exodus.

regds
MEL
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sri_bom · Member Joined: 22 Dec 2006 Posts: 2365 Location: Singapore

Jet exodus: Senior managers quit
--------------------------------------------------------------------------------

Shivnath Thukral

Wednesday, April 4, 2007 (New Delhi):

Naresh Goyal may have changed the way you fly but right now his senior management is making sure Jet Airways finds it difficult to fly as smoothly as in the past.

At least eight senior level managers have left the company, raising serious management issues.

"Jet no longer has any leadership, as there is too much of centralised leadership and a lack of empowerment amongst the management," said a Jet official who has left and wished to be anonymous.

"There are too many layers and bureaucracy has frustrated the lot which resigned," he added.

However, what takes the cake is how some of those who have left are citing the dominance of foreign expatriates who are being installed above the Indian managers ignoring their contribution of several years.

Foreign professionals

Naresh Goyal for several years has heavily relied on foreign professionals but they have stayed in the company for a very short period.

Amongst the Indians who have now left include Sharad Chandran, Vice President HR, Rajesh Verma, VP Customer Service, Vivek Pradhan, GM Catering, V Raja, VP, South East Asia, Michael Tan, Head of Training, Ravindran, GM Planning and Nandini Verma, VP Corporate Affairs.

What is interesting is that Jet's Singapore and Bangkok operations have no division heads as of now and as the list of Indians exiting the company increases, the list of expatriates being brought in at a high price is increasing.

For Naresh Goyal and his American friend Vic Dunga the coming few months will be quite a challenge, as competition is pushing him hard luring employees as well as taking away market share.

However, for investors may be it's time the Goyals give up the power centric management, which has seen the stock tank at the markets ever since it listed.

Source: http://www.ndtvprofit.com/homepage/storybusinessnew.asp?id=37402&template=

Sri_bom

D-ABTH · Posted: Thu Apr 05, 2007 5:33 pm Post subject:

its a problem definitely... simply because Jet continues to have this attitude that they can pay domestic level salaries... irrespective if their staff operate international operations... and therein itself lies the biggest problem...

you cannot go global but still offer renumerations as per your primary domestic levels..

in addition many of my friends in Jet are dissatisfied with Jets salary levels...even ground ops..
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the_380 · Posted: Thu Apr 05, 2007 10:44 pm Post subject:

VABBy · Member Joined: 19 Dec 2006 Posts: 823 Location: DEL

Avijeet attitude has got nothing to do with the salary levels or employee turnover. Remember they are being paid to be pleasent with u. As far as losing its top level management its all part of the game due to limitation of experienced human resources in the industry poaching is in full blow.

They got a better offer and wasnt much satisfied with their current work profiles so they moved on. Too bad for Jet that they cudnt retain them.

Its an old practise if u wanna evalute ur skills and experience which u have gained in the current company try to join its competitor.

As my HR head says Its easier to hire people bt very difficult to retain them.
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HAWK21M · Posted: Fri Apr 06, 2007 4:04 pm Post subject:

Where Supply is less than Demand.......Salaries & perks are determining factors.
regds
MEL
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Think of the Brighter side !!!

Birendra · Member Joined: 15 Feb 2007 Posts: 1411

The team that left:
Sharad Chandran, Vice President HR
Rajesh Verma, VP Customer Service
Vivek Pradhan, GM Catering
V Raja, VP, South East Asia
Michael Tan, Head of Training
Ravindran, GM Planning and
Nandini Verma, VP Corporate Affairs

The main man who still weilds control and is MAN FRIDAY of Naresh is Saroj K.Dutta.

If S.K.Dutta leaves, then PANIC.

VABBy · Member Joined: 19 Dec 2006 Posts: 823 Location: DEL

Well resignation of 8 ppl all belonging to top level management and handling diffrent affairs is definately an issue to worry abt . Who is going to handled these aspects nw. I guess its the board of directors who wud having sleepless nights becoz they need to ascertain whether the current middle level managers are able to take upon the task or nt and if nt then who wud fill in the vaccum..
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the_380 · Posted: Sat Apr 07, 2007 12:02 am Post subject:

Akshay · Member Joined: 19 Dec 2006 Posts: 315 Location: Mumbai

8 top officials quitting is surely cause for worry.

What happened of their image overhaul? There isn't a single word of it!!
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stealthpilot · Member Joined: 19 Dec 2006 Posts: 2325 Location: BLR, DXB

the_380 · Posted: Sun Apr 08, 2007 6:24 pm Post subject:

Nimish · Posted: Mon Apr 09, 2007 2:33 pm Post subject:

I want to add a couple of thoughts to this discussion:

1. 9W has been a player for a very long time and have managed to retain their "quality", "branding" and "loyalty" at similar levels for ever. This is despite the standard churn that happens in any industry, and despite IT trying very hard to poach the top 9W fliers. This points to a possibility that 9W has probably invested heavily in process along with people. When the processes are strong and documented, the people themselves can be replaced in an easier way.

2. This movement of top 9W talent is probably good for the overall Indian aviation industry. 9W might have already groomed the second/third rung of leadership (any properly managed organization will have such HR processes in place), and might have the processes to deal with such departures. Hence they might not be significantly impacted in the short or long term. However other airlines that hire these managers will benefit from the fit/finish that 9W have given these people, hence raising the bar on the industry at large.

TKMCE · Member Joined: 27 Feb 2007 Posts: 957

Jet has had a higher retention rate of top officials than most , but then until DN and KF came on scene there was hardly any private sector competition in Inda of the scale of Jet for them to move on. Many of Jet old timers were recruited from IC and AI, and who stayed on for many years building a solid team.

stealthpilot · Member Joined: 19 Dec 2006 Posts: 2325 Location: BLR, DXB

victor2alpha · Member Joined: 08 Apr 2007 Posts: 120

BTW, wasn't the issue about centralisation of power in LON and some issues with Naresh and NOT really the pay?
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the_380 · Posted: Mon Apr 09, 2007 10:18 pm Post subject:

HAWK21M · Posted: Thu Apr 12, 2007 10:20 am Post subject:

VABBy · Member Joined: 19 Dec 2006 Posts: 823 Location: DEL

Mates another news for u. Current CEO of Jet Airways Mr. Wolfgang Prock-Schauer seems to be really unhappy abt his current position and is already planning to look for a change in job before is tenure expires becoz there is no descion making authority and responsiblity which has been delegated to him.

Its the NG who as a chairman and person who owns 80% of tailwinds which controls the Jet airways who continues to call shots in each and every descion making process. (HT MINT)

In the senior level management its never abt the money because anyways on top level the renumerations are gud its always abt the authority and power u command.

Sorrie mates cant post the link for the HT Mint article. But it carried a full two page article ie on front and back page abt the whole drama happeing in Jet. Though the ceo declined to comment officially . The ex head of inflight catering who had resigned recently and joined KF quoted that CEO is more of a dummy figure head.
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the_380 · Posted: Thu Apr 12, 2007 3:02 pm Post subject:

HAWK21M · Posted: Thu Apr 12, 2007 7:07 pm Post subject:

[quote="the_380"]

the_380 · Posted: Thu Apr 12, 2007 8:51 pm Post subject:

VABBy · Member Joined: 19 Dec 2006 Posts: 823 Location: DEL

what nonesense u just quoted in ur previous post that u have compared 7 jobs in regards to pay packets in IT & 9W and Kingfisher seems to be paying more to its ppl. And when Mel asks for the details u say u dnt have any idea.

Then may i knw on wat basis ur quoting.. Plzzzzzzz provide concrete figures to support ur argument otherwise its just plain simple gossip and nothing else...
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the_380 · Posted: Fri Apr 13, 2007 2:36 pm Post subject:

VABBy · Member Joined: 19 Dec 2006 Posts: 823 Location: DEL

See Avijeet no personal offences against you nor i am intrested in personal head ons with you. Its really funny that i ask a question and i get a question....

beta i ws jst quoting wat all u said. C,mon we all know the 8 ppl who resigned. The names are right up there in thread U said u have done a comparison for employees or those 8 ppl who quit 9W and IT

Out of them 4 ppl were joining IT . U quoted that i have done a comparison.

Mel asks you for a break up to which u quote i dont knw...

If u dnt have the figures with you of the salaries being paid by 9W or IT hw have u been able to do a comparison...

As far as S2 is concerned i dnt bluff i always quote the sources which in 99.9% is the media

We are here for a qualitative discussion here not to listen stories and yes and no,s of ppl.....

I hope ur understanding what i am saying if some thread is under discussion and u have got something up your sleeve post it otherwise plzzz dont type . Just dont punch in for the heck of contribution...

Becoz honestly speaking its my personal view that if u dnt have those figures ur just bluffing and posting for the heck of it..........
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malQ · Posted: Fri Apr 13, 2007 5:57 pm Post subject:

Could it be feasible that some of the departures from 9W also had something to do with the 9W-S2 episode? At the end of the day, within 9W, this has been brewing since mid-March'07, when NG first tried to re-establish contact with SR.

Also, very strong inputs that 9W is about to launch a paralel LCC operation, and very soon too.

May also be linked to induction of some key S2 personnel into 9W?