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himmat01 Member
Joined: 19 Dec 2006 Posts: 1392 Location: DEL
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Posted: Fri Sep 26, 2014 4:26 pm Post subject: Difference in Passport Name and Name as per ticket |
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Hi guys, I have a small query. I booked tickets on AI for DEL-SIN sector. While booking, I forgot to add my my middle name, "SINGH" and booked only as HIMMAT RATHORE which I normally do on domestic flights.
When I checked up with my friends, they informed me that the name on the ticket must exactly match the name on the ticket. Again checked up with AI through mail and call centre. Got a similar reply and was also told that the names cannot be modified and I will need to cancel my booking and make a fresh booking. I will end up paying Rs. 5300.00 plus the fare difference.
Are the airlines really so particular about this? Should I try to contact the airport office? Will that help? _________________ Save Maharashtra! |
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Nimish Member
Joined: 16 Dec 2006 Posts: 9757 Location: Bangalore, India
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Posted: Fri Sep 26, 2014 4:40 pm Post subject: |
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^ I think they can add a comment in the PNR to minimize any confusion. Anyway, having a middle name missing on the ticket should not be too big a deal IMO, but I'm not very sure.
Places where you can get pulled up:
1. CISF at the DEL airport gate - however you say you do this on domestic, so hopefully won't be an issue on intl
2. AI check-in - least of the issues IMO - esp. if you get someone from booking to add a note to your PNR
3. Singapore immigration - I think they are used to the long and confusing Indian names (esp. the Tamilian/ Andhra names with 4-5 initials), and they should be cool.
Similar on the way back, though you'll miss the TLC from the CISF . _________________ We miss you Nalini! |
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Spiderguy252 Member
Joined: 10 Aug 2007 Posts: 4259 Location: Indian Ocean
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Posted: Fri Sep 26, 2014 4:55 pm Post subject: |
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Nimish wrote: | 1. CISF at the DEL airport gate - however you say you do this on domestic, so hopefully won't be an issue on intl |
Though on domestic sectors, a PAN or a Driving License is sufficient, where there are often a plethora of errors as acknowledged by the CISF (eg: my DL has my name as 'Varun' only with my father's name as 'Ravichandran' (listed in a different row).
International flights require your passport as your ID, and this is where some trouble may arise. _________________ Yeah. |
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himmat01 Member
Joined: 19 Dec 2006 Posts: 1392 Location: DEL
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Posted: Fri Sep 26, 2014 5:11 pm Post subject: |
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AI has replied that both the names must match. Normally, I do international bookings through an agent but I think I have goofed up big time here. A loss of Rs. 5000.00 * 3 plus fare difference.
I am trying to minimise the loss. Cancellation charge cannot be avoided. The fare difference is least on SQ. May as well treat the wife and daughter to the A380. They can try the Dreamliner on domestic flights. _________________ Save Maharashtra! |
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abhigopal Member
Joined: 01 May 2008 Posts: 172
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Posted: Fri Sep 26, 2014 6:06 pm Post subject: |
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Usually first and last name should match. More so last name. |
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Devesh Member
Joined: 26 May 2008 Posts: 564 Location: Bangalore, India
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Posted: Fri Sep 26, 2014 6:19 pm Post subject: |
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Himmat, just spoke to my cousin who is a travel agent and son of a former Commercial Director of IC.
He told me just call the airline and tell them to put a remark in your reservation saying full name in passport is RATHORE/HIMMAT SINGH.
Get a print out of the PNR with the remark.
IF and it is a big IF, the CISF at the gate questions you, politely tell them, there is no provision for the middle name in the PNR, and that the remarks show the full name as per the passport. No point arguing and inflaming the situation. _________________ ----------------------
Devesh
Bangalore Aviation |
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Nimish Member
Joined: 16 Dec 2006 Posts: 9757 Location: Bangalore, India
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Posted: Fri Sep 26, 2014 6:21 pm Post subject: |
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himmat01 wrote: | May as well treat the wife and daughter to the A380. They can try the Dreamliner on domestic flights. |
Himmat - sounds like you're keen for a good reason to switch to the A380, and I certainly support you in that regard _________________ We miss you Nalini! |
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Devesh Member
Joined: 26 May 2008 Posts: 564 Location: Bangalore, India
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Posted: Fri Sep 26, 2014 6:59 pm Post subject: |
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himmat01 wrote: | May as well treat the wife and daughter to the A380. They can try the Dreamliner on domestic flights. | I third yours and Nimish's choice. _________________ ----------------------
Devesh
Bangalore Aviation |
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jbalonso777 Member
Joined: 05 Jul 2012 Posts: 1501 Location: Never, never land
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himmat01 Member
Joined: 19 Dec 2006 Posts: 1392 Location: DEL
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Posted: Sat Sep 27, 2014 7:17 am Post subject: |
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Thanks everybody for the inputs. I did not want to take any risks and have switched over to SQ. Not yet informed my wife and daughter. It will be a surprise for them.
The smile on their faces will be worth much more than the additional cost. _________________ Save Maharashtra! |
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sumantra Member
Joined: 28 Oct 2007 Posts: 4685 Location: New Delhi
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Posted: Sat Sep 27, 2014 8:43 am Post subject: |
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himmat01 wrote: | Not yet informed my wife and daughter. It will be a surprise for them. The smile on their faces will be worth much more than the additional cost. | That is really a heart-warming statement, from a great husband and father, to a wife and daughter respectively, who also sound like being quite interested in aviation. And yes, you owe us a trip report, as well!
Cheers, Sumantra. |
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avbuff Member
Joined: 22 Dec 2006 Posts: 5031
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Posted: Sat Sep 27, 2014 9:02 am Post subject: |
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As per SOP, as long as the last name and first name match it is absolutely fine. The presence of a middle name in the PNR is not mandatory. Just the last name and first name should be identical |
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himmat01 Member
Joined: 19 Dec 2006 Posts: 1392 Location: DEL
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Posted: Sat Sep 27, 2014 10:20 am Post subject: |
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^^^Thank Ojas. I really wish the airline staff were as informed as you. _________________ Save Maharashtra! |
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sri_bom Member
Joined: 22 Dec 2006 Posts: 2365 Location: Singapore
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Posted: Sat Sep 27, 2014 12:12 pm Post subject: |
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himmat01 wrote: | ^^^Thank Ojas. I really wish the airline staff were as informed as you. |
Great to know you sorted it out, but technically middle name is not an issue the first and last name should be as per passport.
Please PM me when you plan to be in SIN we can catch up.
Sri_Bom |
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rutvij Member
Joined: 22 Feb 2007 Posts: 1390 Location: Skies of Fire!
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Posted: Sun Sep 28, 2014 5:56 am Post subject: |
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Booked quite a few tickets on e-Commerce websites. Never put in my middle name. Never had any issue.
Match should be on First Name and Last Name, unless you have a name such as Vijaykumar or Sureshkumar where kumar is part of the first name itself. Lot of people from North India add Kumar or Singh in the first name, but don't use it consistently everywhere. |
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himmat01 Member
Joined: 19 Dec 2006 Posts: 1392 Location: DEL
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Posted: Tue Sep 30, 2014 10:44 am Post subject: |
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Just realised that AI had credited the refund amount by end of day unlike 9W and 6E. _________________ Save Maharashtra! |
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Nimish Member
Joined: 16 Dec 2006 Posts: 9757 Location: Bangalore, India
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Posted: Tue Sep 30, 2014 2:06 pm Post subject: |
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Booked a ticket this morning on an OTA (Via.com) and noticed they don't even have a field for the middle name. Only first and last name needed. _________________ We miss you Nalini! |
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himmat01 Member
Joined: 19 Dec 2006 Posts: 1392 Location: DEL
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Posted: Tue Sep 30, 2014 3:52 pm Post subject: |
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Nimish wrote: | Booked a ticket this morning on an OTA (Via.com) and noticed they don't even have a field for the middle name. Only first and last name needed. |
I think I may have overreacted on the incorrect feedback given by the AI staff but switch over to SQ A380 is worth paying the cancellation fee. _________________ Save Maharashtra! |
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