Airliners-India.com

karatecatman · Guest

A CNN-IBN report says that an Agartala-bound Air Deccan flight from Kolkata was delayed on Sunday for nearly 2 hours after it was found that 187 passengers boarded the aircraft which has a seating capacity of 180!!!! Rolling Eyes

The delay was caused because it took time to persuade seven passengers, who had boarding passes, to disembark, officials at NSC Bose International Airport have said, says the channel.
Passengers refused to get down and were screaming obscenities. A few held on to the seats, threatening even the crew and officials.
Air Deccan sources said the system of issuing boarding passes manually had probably caused the problem.
Later, one of the seven passengers left in an Indian Airlines flight, while the six would leave for destination tomorrow, also in an Indian Airlines flight.

**
In other flight delay news, an Air India 747 was also delayed at Frankfurt after a passenger "reportedly" went on a rampage molesting women passengers. It bagan when a passenger got into an argument with another pax and managed to hold him up by his collar. When an AI auntie intervened, he grabbed her and there are a whole lot of graphic details in the report. Then another pax gets up, goes crazy and attacks two more lady pax. Report has a lot of graphic details. The 747 on its take-off run was immediately stopped and the police called in.
AI now plans to slap a 30,000 euros (40,000 dollars) bill on the men.
Quote:
The two men, both aged 40 and described as being of Indian origin, were in police custody after Thursday's incident. The plane was taxiing towards the runway in preparation for take-off from Germany's biggest airport. The plane departed for Delhi about an hour later."

Akshay · Member Joined: 19 Dec 2006 Posts: 315 Location: Mumbai

Was this due to open seating or due to some other reason?
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karatecatman · Guest

Another article on air rage:
http://www.yorkshiretoday.co.uk/ViewArticle.aspx?ArticleID=2095415&SectionID=55
Air passenger helped subdue violent drunk

YORKSHIRE businessman on a flight to India leapt to the aid of the crew to tackle a violent and abusive passenger.

Dave GreenDave Green was flying from Manchester to Goa with his fiancée Veronica Wilson when he found himself at the centre of a mid-air drama over the Middle East.

deaphen · Member Joined: 19 Dec 2006 Posts: 933 Location: India

Karate can we have the fu ll report please.. i would like the details.

regards
nitin

tayaramecanici · Member Joined: 03 Jan 2007 Posts: 648

..........and the critics have been saying DN is flying half empty, its EGG on the face of critics, NG and VM can eat their hearts on reading this. Good propaganda for DN out of a poor incident.

the_380 · Posted: Mon Mar 05, 2007 8:32 pm Post subject:

So why didn't the passengers start protesting 'Air Deccan hi hi'? Wink

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shivendrashukla · Posted: Mon Mar 05, 2007 9:41 pm Post subject:

Again, the same thing as i always said in respect to DN. Please start assigning seats to passengers to avoid another repeat of this incident and also to avoid another Dent in thir reputation.
Cheers
Shivendra

stealthpilot · Member Joined: 19 Dec 2006 Posts: 2325 Location: BLR, DXB

Overbooking’s happen all the time, but this?

Nimish · Posted: Tue Mar 06, 2007 1:15 pm Post subject:

One of the papers today had the following spin on this story:

Caused due to the change to the new reservation system
Originally party of 9, had 2 seats cancelled, but the system migration probably mistook it and the airline bumped off the remaining 7 pax claiming the whole booking was showing up as cancelled
The offloaded party included a groom on his way to get married along with relatives
The groom managed to catch an evening flight and make it to the wedding on time

DN is accusing the pax that they've in fact cancelled the whole booking, while the pax claims they'd cancelled only 2 of 9 seats booked. Don't know which side to believe, but I'd be inclined to blame DN given the mess their migration has been.

shivendrashukla · Posted: Tue Mar 06, 2007 8:06 pm Post subject:

ssbmat · Member Joined: 20 Dec 2006 Posts: 1710

Dont the staff do a head count at the gate??

HAWK21M · Posted: Wed Mar 07, 2007 9:42 am Post subject:

Total Lack of Professionalism.These things should never Happen after Boarding.
This can be dangerous from Security Point of View.
regds
MEL
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himmat01 · Member Joined: 19 Dec 2006 Posts: 1392 Location: DEL

Hum Nahi Sudherenge

Air Deccan attempts to take off with six extra passengers.

http://timesofindia.indiatimes.com/Cities/Kolkata/CISF_halts_crammed_plane_at_takeoff/articleshow/1738707.cms

Nimish · Posted: Fri Mar 09, 2007 11:24 am Post subject:

himmat01 · Member Joined: 19 Dec 2006 Posts: 1392 Location: DEL

An IC B732 crashed immediately after take off on April 26th 1993. The a/c, taking off from Aurangabad could not gain sufficent height due to overloading, humid conditions and insufficient runway.

In the above case, the pilots were not informed about the excess load over and above what was mentioned in the trim sheet.

Were the pilots in this case informed about the six extra passengers? If they were aware of it and still chose to take off, their licenses must be cancelled.
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Nilanjon · Member Joined: 22 Dec 2006 Posts: 85 Location: Bangalore

I agree with Nimish - that is an airline is really attempting such things, then their license must be cancelled.

I really hope this is not true and some Masala by the TOI reporter.

The trend of this repeatedly happenning indicates that DN is probably having problems with their internal IVM software just like their booking engine.

It seems they had to overnight stop using Interglobe's backend infrastructure due to some dispute - hence the fiasco over the shift to Radixx booking engine. And this is still not working - their flight schedule page is still in shambles, as is their flight tracking software.

My parents are taking the DN flight from CCU to BLR next Wednesday - I hope they do not get into any such trouble Crying or Very sad

karatecatman · Guest

More to this and seems to be a pattern of always it being a mistake:
When questioned by airport officials, Air Deccan staff said additional boarding passes had been issued by mistake due to non-availability of the flight manifest (passenger list).

"The aircraft was on the Ranchi-Patna-Delhi route.We did not know how many passengers were on the flight already," a ground staff said.

It is a repeat of the Sunday offload fiasco in Kolkata when seven bona fide passengers were forced off the Air Deccan aircraft to Agartala after the airline issued 186 boarding passes.

the_380 · Posted: Fri Mar 09, 2007 1:03 pm Post subject:

People look into the brighter side, atleast the crew didnt ask them to occupy the two jumpseats in the cockpit Rolling Eyes

Seriously DN is another airline that needs to change its way of working.
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himmat01 · Member Joined: 19 Dec 2006 Posts: 1392 Location: DEL

the_380 · Posted: Fri Mar 09, 2007 1:22 pm Post subject:

Nimish · Posted: Fri Mar 09, 2007 2:07 pm Post subject:

stealthpilot · Member Joined: 19 Dec 2006 Posts: 2325 Location: BLR, DXB

karatecatman · Guest

DGCA HAS STARTED ITS PROBE.
Cabin crew will be interrogated; passengers too.

Warwick Brady, DN CEO has nothing to say. NDTV says:
"Expressing regret at inconvenience caused to passengers, Air Deccan chief operating officer Warwick Brady said the matter was under investigation.

"The load is always within aircraft limits. According to airline safety norms, infants do not get separate seats on the aircraft. They are seated with parents," he said, choosing to remain silent on the fact that the guidelines also stipulate that children above two years have to be compulsorily allotted seats and cannot travel on lap.

HAWK21M · Posted: Sat Mar 10, 2007 3:28 pm Post subject:

AD needs to run like an Airline Smile

regds
MEL
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Think of the Brighter side !!!

tayaramecanici · Member Joined: 03 Jan 2007 Posts: 648

shivendrashukla · Posted: Sat Mar 10, 2007 11:32 pm Post subject:

ssbmat · Member Joined: 20 Dec 2006 Posts: 1710

Suspend the license of the Airline, I say!! People were so critical of poor functioning of public sector airlines in the past... HOW CAN we excuse laxity and ineptitude and blatant violation of safety norms like this?
Private or public, doesnt matter, this cannot be taken lightly.

Nilanjon · Member Joined: 22 Dec 2006 Posts: 85 Location: Bangalore

Today I got some more insight into why such problems are happenning in DN - it has very much to do with their booking engine mess up.

The migration has resulted in the loss of many bookings. Which means, if 15 seats had been booked on a flight using the old booking engine, these 15 setas are back in the inventory of the new Radixx booking engine. So, many seats are ticketed twice !!

I booked a ticket for my parents in November for CCU-BLR for travel today. But this PNR number does not exist in their Database - yesterday their call centre told me that they cannot retrieve this PNR and hence could not give me their new 7 digit PNR No. (Radixx booking system). They told me that if my parents had a ticket printout, a boarding pass would be issued.

My parents travelled from CCU to BLR today using their old PNR number. According to my mom, this is what happened : At the check-in desk, the agent typed the PNR into the computer. It did not show up. Then she checked some more things on the computer frantically, and finally called her supervisor. They talked something and opened a passenger list (my guess is - to see how many free seats are there according to Radixx database !!). Finally, they checked my parents' identity proof and wrote their boarding cards by hand, copying the passenger names from the ticket printout !!

So it's no surprise that DN can have more passengers than they have seats - they have some passengers whom they are not aware of until the passenger checks in !!

Absolutely unbelievable. In this age, such a thing can happen to an Airline running over 300 flights per day in the booming skies on India !!

Nimish · Posted: Wed Mar 14, 2007 3:24 pm Post subject: