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the_380

Well just as MalQ pointed out some recent incident about DN, we also have so many cases of what the title suggests faced by passengers mainly in LCCs.
Just heard a report by AajTak today morning, made me swell with anger.

DEL airport gets fogged up, flights delayed/cancelled. A GoAir passenger flying DEL-JAI flight checked in and got his boarding card for his flight. But then he is denied permission to board and told that the airline had to send another passenger in his place because the other passenger "awaaz kar rahe the"
Now the passenger is told to get in the next flight of goAir to JAI.
He waits eagerly and again issued a boarding card. This time again he is denied boarding and told to come the next day.
The passenger gets furious and wants to talk to the GoAir PRO. She comes in and calls the CISF and tells them to "push the man out" and the CISF people do as they are told. Further the lady added not to call the media. But the passenger was lucky that most of the media team was outside the airport capturing the fog delay related incidents.
He also showed his boarding card on the camera (both the boarding cards)

This is indeed a bad incident- pushing a passenger out of the airport by calling the security??? It seems LCCs are compromising Low Cost in the name of humanity.
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avbuff · Member Joined: 22 Dec 2006 Posts: 5031

Well you dont need to be specific on LCC's but the fact that full fledged carriers have also behaved like this with the passengers i have incidents
on Air India , Gulf Air , Air France to quote .. LCC's in india seems to look for cost saving in every aspect crew safety etc (exaggerating)

the incident stated is really apalling but whatever it may be i dont trust the media guys especially indian media one bit .. i have numberous examples where they have misled viewers by giving wrong information and let me tell
you watever said on camera is rehearsed and edited you can cross check with any experienced person so may be the respective news channels did this to gain TRP,s.

but lemme tell u one thing that guy can sue go air if this incident had really taken place

Nimish · Posted: Wed Jan 03, 2007 7:07 pm Post subject:

This is quite terrible (if true). I would wait to hear GoAir's side of the story before coming to a final conclusion. But if true, GoAir (and the lady in question) definitely needs a solid bang on their head.

Coming to the larger issues, unfortunately some of this is part and parcel of flying with an LCC. There's a better option, but at a higher price. However, basic decency needs to be maintained (but should be maintained by both parties).

JumboJet · Posted: Wed Jan 03, 2007 7:25 pm Post subject:

Wonder why the media did not catch Air Dhakkan's passengers as they were left more high and dry than the GO AIR guy Rolling Eyes

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karatecatman · Guest

What happened to the scheme of one LCC helping out the other? Go, Spice and DN had some agreement.

Also, 9W made such drama over its tie-up with DN and vice-versa in the event of incidents like this and in cases of technical problems affecting a flight's departure.

karatecatman · Guest

avbuff · Member Joined: 22 Dec 2006 Posts: 5031

well it is rare i know but look what these stupid media guys do

in summers --- temperatures soaring ppl are affected because of the heat
they bring ppl to say how troubled they are
prashasan kuch nahin kar raha hai

in rainy days -- barish ho rahi hai ... gharon mein paani aa raha hai
prashasan kuch nahin kar raha hai

in winters --- kohra aa gaya hai ... blah blah blah .. prashasan kuch nahin
kar raha hai

the media do such things everday forget about the small mistakes they do
but if not terrorists the media will have a major helping hand in destroying the nation

back to the point the go air stuff i think it is blown out of proportion and probably they are trying to demean the common man and prove that a middle class man is not fit for doing air travel and he cannot behave at the airport ..... it is all manupilation nothing else

the_380 · Posted: Wed Jan 03, 2007 10:15 pm Post subject:

the_380 · Posted: Wed Jan 03, 2007 10:16 pm Post subject:

Also as kcm points out it is because of the media that the incident of mass killings has come to light. At times even they are helpful.
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AKLDELNonstop · Member Joined: 19 Dec 2006 Posts: 1066 Location: Auckland

malQ · Posted: Thu Jan 04, 2007 10:04 am Post subject:

Multiple boarding passes is not a big deal in these days of web-check-in, issue, re-issue.

But more to the point of the subject, and human dignity, I agree it is a two-way street. At some point, my self-respect as an individual as well as a representative for an airline weighs more than all my training in the service industry, and at that juncture if a passenger is going past a point then the airline and I should simply stop communicating.

Another point - the CISF is not the chowkidar for the airline staff, so I can not understand how an airline manager is able to "tell" a CISF soldier to throw somebody out.

Nimish · Posted: Thu Jan 04, 2007 5:09 pm Post subject:

the_380 · Posted: Thu Jan 04, 2007 7:45 pm Post subject:

HAWK21M · Posted: Fri Jan 05, 2007 6:11 pm Post subject: