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surname-first name issue

 
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drpiru
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Joined: 07 Feb 2008
Posts: 155
Location: LBA

PostPosted: Thu Mar 22, 2018 5:54 pm    Post subject: surname-first name issue Reply with quote

I just booked a MH flight and mistakenly got my surname-first name interchanged. I called them immediately and the agent told it is fine until I told that I hold an Indian passport. She told me to send an email to the customer services. No reply yet. Any advice?
Thank you
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sumantra
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Joined: 28 Oct 2007
Posts: 4577
Location: New Delhi

PostPosted: Mon Apr 02, 2018 11:14 am    Post subject: Re: surname-first name issue Reply with quote

drpiru wrote:
I just booked a MH flight and mistakenly got my surname-first name interchanged. I called them immediately and the agent told it is fine until I told that I hold an Indian passport. She told me to send an email to the customer services. No reply yet. Any advice?
Thank you
Troublesome, Dr.Piruthivi. I have had this issue domestically, and so have a few family members. A comment can be inserted in a PNR to this effect. It has worked for us thus far, albeit domestically. The last-name-firstname part for me went undetected on an DEL-IXM-DEL leg. It is nice to hear from you after quite a while: I wonder where you are now. I visited your earlier(?) work-place a few times and looked your name up in the directory, but was disappointed!
Cheers, Sumantra.
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drpiru
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Joined: 07 Feb 2008
Posts: 155
Location: LBA

PostPosted: Mon Apr 02, 2018 4:26 pm    Post subject: Re: surname-first name issue Reply with quote

sumantra wrote:
drpiru wrote:
I just booked a MH flight and mistakenly got my surname-first name interchanged. I called them immediately and the agent told it is fine until I told that I hold an Indian passport. She told me to send an email to the customer services. No reply yet. Any advice?
Thank you
Troublesome, Dr.Piruthivi. I have had this issue domestically, and so have a few family members. A comment can be inserted in a PNR to this effect. It has worked for us thus far, albeit domestically. The last-name-firstname part for me went undetected on an DEL-IXM-DEL leg. It is nice to hear from you after quite a while: I wonder where you are now. I visited your earlier(?) work-place a few times and looked your name up in the directory, but was disappointed!
Cheers, Sumantra.


Thanks Sumantra Ji. Sorry for long silence. Lots of changes. Left IIT. Moved back to Leeds due to kidsí Health issues. Finding my feet again at job and trying to settle as family is lot harder than as single!

Btw, i paid £100 and changed names- do not want to take risk!
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