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avbuff
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sumantra
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Joined: 28 Oct 2007
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Location: New Delhi
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 Posted: Sun Jun 17, 2012 5:42 pm Post subject: |
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Very nice to see a trip report from you, after a very long time!
Some miscellaneous points:
- Did you arrive from DXB on EK, given that your return was on the same?
- The loads look quite bad on your BOM-SIN trip (though the return journey had better loads), and your experience with the food and beverages too, does not sound nice. It is nice to know that the general aircraft appearance from the inside, and the IFE were nice.
Thanks for sharing this with us!
Cheers, Sumantra. |
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avbuff
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| Posted: Sun Jun 17, 2012 11:09 pm Post subject: |
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| thanks sumantara... my inbound was on 9W. |
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me111993
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Location: MAA/AMD
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| Posted: Mon Jun 18, 2012 12:07 am Post subject: |
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nice TR and equally good pics! The amount of work that needs to be done in Jet simply keeps on getting more and more.
Hope they pick up from here now, enough of struggling already.
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Causal Determinism : We are hardwired to need answers. The Caveman who heard a rustle in the bushes and checked out to see what it was, lived longer than the guy, who assumed it was just a breeze.
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ryder1650
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| Posted: Mon Jun 18, 2012 12:45 am Post subject: |
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| Looks like the pics are dead. |
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jasepl
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Location: bund-bay
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| Posted: Mon Jun 18, 2012 10:44 am Post subject: |
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Nice report, thanks for sharing.
Looks like both were largely uneventful flights, which is exactly how they should be, in my opinion.
Overall, it does increasingly seem that there's very little remaining that (positively) sets Jet apart from the competition.
Maybe it's just me, but I find it odd that they do a full meal service (well, Jet's version of a full mean anyway) late in the night, but nothing upon arrival.
I haven't flown Jet to Singapore, but at least to Hong Kong, that's whey they were doing: a basic beverage run upon departure and breakfast before arrival.
Whilst there's no need for two meals on a short-ish flight, I do think breakfast instead of a late dinner is a better bet in such a situation.
And speaking of food, whilst the number, quantity and quality of meals has gone down steadily (along with nearly everything else), and there may be bizarre combinations on the tray, based on both my own and friends' experiences, the dessert has almost always been spectacular. Odd-looking or deceptive sometimes, but very tasty nonetheless.
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Nimish
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| Posted: Mon Jun 18, 2012 11:32 am Post subject: |
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Pics all dead - don't use photobucket if you can avoid it. I generally use picasa or even something like imageshack (with resized pictures).
Thanks for posting the TR - something tells me the flights were sub-par. I think what stood out the most was the junta buses - I can certainly understand the frustration of someone who'e probably paid 100K for the ticket, having to be squeezed into a bus with folks who've paid probably 25K for a ticket and not have the space/ luxury you expect from the travel experience. This is something entirely in Jet's command (no use moaning about BOM's inherent inefficiencies), but it seems like comfort for the premium pax is not important. Worse than AI IMO - at least at this ground handling stage.
1 Drinks run, followed by a (horrible) hot food run, and that's it? Did the food run also have the drinks trolley tagging along for refills? Even if it did, this service is certainly nothing to write home about. At the minimum, a couple of rounds of water/ juice are expected, especially as folks start preparing for descent.
How were the loads on the return? 10/30 J is quite bad on the outbound as the Y loads were not too impressive either.
Good luck to Jet on this route. I hope they realize there's competition on this route, and frequent travelers have a choice - 6E for cost/ utilitarian, or SQ for premium experience.
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jasepl
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| Posted: Mon Jun 18, 2012 12:03 pm Post subject: |
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| Nimish wrote: | | I think what stood out the most was the junta buses - I can certainly understand the frustration of someone who'e probably paid 100K for the ticket, having to be squeezed into a bus with folks who've paid probably 25K for a ticket and not have the space/ luxury you expect from the travel experience. This is something entirely in Jet's command (no use moaning about BOM's inherent inefficiencies), but it seems like comfort for the premium pax is not important. Worse than AI IMO - at least at this ground handling stage. |
Nimish, it's not just the not having any space, but also about having to wait in those buses for – often – a very long time; Jet wait until they have stuffed as many people on the bus as possible before sending it on the way.
On departure, that can be a very long time indeed, because after the initial push, people tend to trickle in at their own pace.
On arrival, the pace is quicker, certainly, but someone flying First may end up squeezed into a corner of the bus and then have to wait for it to fill up. Then, when it reaches the immigration doorway, all the janta that boarded the bus after the First passengers end up exiting before them, which means any advantage of being first off the plane is lost.
And it doesn't matter if you've paid several lakhs for a First ticket or 20 thousand for a Y ticket.
I had a friend arrive at BOM at 5 in the afternoon recently, when Sahar was deserted, with only two AI planes and one Indigo plane docked at boarding bridges. Still Jet chose to park their plane at a remote stand and do the whole bus rigmarole.
Really, Jet are no different on the ground at their home base than Al Yemda are at an insignificant spoke.
| Nimish wrote: | | Drinks run, followed by a (horrible) hot food run, and that's it? Did the food run also have the drinks trolley tagging along for refills? Even if it did, this service is certainly nothing to write home about. At the minimum, a couple of rounds of water/ juice are expected, especially as folks start preparing for descent. |
That's par for the JetCourse.
Even in Business, I've seen them go from two full meal services (not really necessary, but Jet did offer them) to just one. And that one meal has gotten poorer in terms of quality and smaller in terms of quantity, with the number of choices having gone down too. On top of that, they seem to have made a conscious decision not to load enough meals (or at least the tight combination of meals) which means "I'm sorry, we've run out of that" can easily happen by the time they reach the fourth passenger.
And maybe it's just me, but the late dinner upon departure followed by nothing for the rest of the flight seems rather bewildering.
| Nimish wrote: | | 10/30 J is quite bad on the outbound as the Y loads were not too impressive either. |
That's what the keep the plane sitting around idling in the Singapore sun for all day, every day, because that's the only way they will, supposedly, earn any money.
Translated into English, that means is that 332 loses less money from doing nothing than from flying.
| Nimish wrote: | | Good luck to Jet on this route. I hope they realize there's competition on this route, and frequent travelers have a choice - 6E for cost/ utilitarian, or SQ for premium experience. |
Don't forget about AI – for the masochists !
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sumantra
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Location: New Delhi
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| Posted: Mon Jun 18, 2012 12:21 pm Post subject: |
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| jasepl wrote: | | Don't forget about AI – for the masochists ! |
Ha ha! I've done this once, in 2004. AI 442 BOM-HYD-BKK-SIN and AI 447 SIN-KUL-MAA-BOM. A relatively well-maintained plane on the forward leg (`Tungabhadra'), the exact opposite on the second leg (`Saraswati'), awful behaviour of co-passengers on the return leg, especially the KUL-MAA and MAA-BOM legs, a bad movie on AI 442 (with a pleasant surprise on AI 447), an open altercation between cabin crew members on AI 442, with some coochie-coo between two of them on the crew seats at the end of the plane, at KUL. The food was very good on both the BOM-SIN and SIN-BOM journeys.
Cheers, Sumantra. |
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me111993
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| Posted: Mon Jun 18, 2012 12:27 pm Post subject: |
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| Quote: | | That's what the keep the plane sitting around idling in the Singapore sun for all day, every day, because that's the only way they will, supposedly, earn any money. |
Plane sitting in SIN all day isn't really that bad, parking charges in SIN and HKG are ridiculously cheap, IIRC, SIN, for an A332 between 4-12 hours is $350, thats it! HKG would be $550.
But loads did touch the 86% mark on the return leg, as well.
Jet would've downgauged this route if it was struggling.
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jasepl
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| Posted: Mon Jun 18, 2012 5:15 pm Post subject: |
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It's not about the parking fees.
It's about not having any better use for your planes than having so many of them idling for so many hours at so many airports every single day.
Once again, translated into English, what that means is that 332 loses less money from doing nothing than from flying.
Then Jet take Anita's brilliant advice and order even more planes to do even more nothing !
And loads don't mean anything, as you very well know (more trash from London to Bangkok than everyone else combined not withstanding). Even Biman can overbook every single flight if they wanted to.
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me111993
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| Posted: Tue Jun 19, 2012 12:18 am Post subject: |
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| jasepl wrote: | It's not about the parking fees.
It's about not having any better use for your planes than having so many of them idling for so many hours at so many airports every single day.
Once again, translated into English, what that means is that 332 loses less money from doing nothing than from flying.
Then Jet take Anita's brilliant advice and order even more planes to do even more nothing !
And loads don't mean anything, as you very well know (more trash from London to Bangkok than everyone else combined not withstanding). Even Biman can overbook every single flight if they wanted to. |
I'll have to agree with you, but I don't know how SIN does, i'm guessing you don't either. So lets not jump to conclusions.
_________________
Causal Determinism : We are hardwired to need answers. The Caveman who heard a rustle in the bushes and checked out to see what it was, lived longer than the guy, who assumed it was just a breeze.
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ameya
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| Posted: Tue Jun 19, 2012 4:35 pm Post subject: |
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| great TR, 9W is benefitting from ITs exit on this route |
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Spiderguy252
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Location: Indian Ocean
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| Posted: Fri Jun 22, 2012 9:46 pm Post subject: |
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So I clicked on the link to see the pictures experiencing a bandwidth issue.
/*puts TR in bookmarks to read at the start of next month*/
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avbuff
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jbalonso777
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| Posted: Tue Jul 10, 2012 10:42 pm Post subject: |
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I flew into BOM-HKG-BOM on the 9W A332, and knowing that 9W has the potential to be in an Alliance, I was disappointed by, everything in the 2 flights.
Except for the IFE, seats and aircraft condition, service was slow and cold, food didn't have any taste, both flights were delayed, etc. 9W had promising signs, but now, it just seems to be going down.
Good TR anyhow, showing many similarities to my experience on a similar route.
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stealthpilot
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Location: BLR, DXB
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| Posted: Wed Jul 11, 2012 5:07 pm Post subject: |
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Nice TR.... except for the hiding pics.
Still cant see them ....
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Spiderguy252
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| Posted: Sun Sep 16, 2012 3:01 am Post subject: |
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So the pictures have finally circumvented the bandwidth issue, and gotta say, a TR such as this one completely vindicates jasepl's thoughts on the airline. 
An impressive hard product, but less than average catering (both quality & quantity), and the honour of being bussed both times at BOM. Not good enough.
Thanks for sharing. Good pictures too.
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