Airliners-India Flickr Group & Facebook    FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  Stop complaining, China tells airline passengers          Airliners-India Forum Index -> International View previous topic :: View next topic   Author Message karatecatman Guest Posted: Fri Dec 22, 2006 3:40 pm    Post subject: Stop complaining, China tells airline passengers May be this is needed in India. www.uniindia.com Stop complaining, China tells airline passengers BEIJING, Dec 22 (UNI) The food’s bad, the airport coffee costs too much, the in-flight service is terrible, the flight’s delayed and your suitcase got destroyed in transit -- well, it’s your fault for having unrealistic expectations. China’s civil aviation authority, seeking to head off an upsurge in consumer complaints about domestic air travel, this week issued a plea to long-suffering travellers to stop complaining so much. ‘‘We hope to increase consumers’ understanding about the special nature of the civil aviation industry, so that together we can create a cosier, more harmonious aviation travel environment,’’ the General Administration of Civil Aviation of China said on its Web site (www.caac.gov.cn). ‘‘What must be stressed is that safety is at the root of airline travel, and on-board service revolves around this,’’ it said. ‘‘That is what restricts the type of food carried, as well as the fact that on-board food is frozen first for freshness then reheated, so naturally the flavour suffers,’’ the statement added. Chinese airline passengers have long got used to surly cabin crew, decrepit in-flight entertainment systems and mysterious delays where aircraft full of people are just left on the tarmac. But passengers have fought back by refusing to leave aircraft until compensation is paid for late flights, storming runways in protest and breaking down locked doors when herded into lounges after unannounced diversions to remote airports. The airlines counter that it is the passengers who are unruly and poorly educated about flying, adding they are spending billions of dollars on new aircraft and improving service, especially ahead of the 2008 Beijing Olympics. Back to top AKLDELNonstop Member Joined: 19 Dec 2006 Posts: 1066 Location: Auckland Posted: Fri Dec 22, 2006 3:51 pm    Post subject: OK so if their luggage is lost they are supposed to be happy about it. Yeah right!!! _________________ Geniuses are always misunderstood in their lifetimes. Back to top the_380 Member Joined: 19 Dec 2006 Posts: 2329 Location: Mumbai, India Posted: Fri Dec 22, 2006 8:17 pm    Post subject: AKLDELNonstop wrote: OK so if their luggage is lost they are supposed to be happy about it. Yeah right!!! You're sarcastic! But i find this is a rubbish thing on the part of Chinese govt... they can't ask the passengers not to complain if their baggage gets lost or their flight gets delayed _________________ http://www.myspace.com/avsatsworld A Walt Disney and 20th Century Fox Audio Producer!!! Back to top aarbee Member Joined: 19 Dec 2006 Posts: 328 Location: WAS/AMD Posted: Fri Dec 22, 2006 9:32 pm    Post subject: Re: Stop complaining, China tells airline passengers karatecatman wrote: May be this is needed in India. www.uniindia.com [b] ... The food’s bad, the airport coffee costs too much, the in-flight service is terrible, the flight’s delayed and your suitcase got destroyed in transit -- well, it’s your fault for having unrealistic expectations. ... Chinese airline passengers have long got used to surly cabin crew, decrepit in-flight entertainment systems and mysterious delays where aircraft full of people are just left on the tarmac. But passengers have fought back by refusing to leave aircraft until compensation is paid for late flights, storming runways in protest and breaking down locked doors when herded into lounges after unannounced diversions to remote airports. The airlines counter that it is the passengers who are unruly and poorly educated about flying,... LOL I'll not even focus on the food aspect, but "mysterious delays", "herded into lounges ", ... and these guys have the audacity to say "passengers who are unruly and poorly educated about flying". Jeez!!!! Yes blame it on the poor consumer. But at least the Chinese consumer is fighting back ... "storming runways in protest " .. That's good. Back to top the_380 Member Joined: 19 Dec 2006 Posts: 2329 Location: Mumbai, India Posted: Sat Dec 23, 2006 12:59 pm    Post subject: Re: Stop complaining, China tells airline passengers aarbee wrote: ... "storming runways in protest " .. That's good. I find that another media mess here _________________ http://www.myspace.com/avsatsworld A Walt Disney and 20th Century Fox Audio Producer!!! 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